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Refund Request Process

We know there are circumstances which prompt a parent to decide they would like to remove their child's registration application and to request a refund.  This web page describes both our policy for refunds as well as the process for requesting a refund.

Refund Policy

If your child is in the under-5 division and the season has not yet started, then we will issue a partial refund (less $25/player) within 2-4 weeks of receipt of your request (see below on how to submit the request).
 
If your child is in any other division, then we will issue a partial refund (less $25 for unrecoverable fees) IF:
  • a) The division in which she is playing in is full, AND
  • b) There is a player on the wait list available to take her place.
We continue to accept late, mail-in applications through the first weekend of the season. Late, mail-in player applications are automatically placed on a wait list and then assigned to teams based on room in the division and in the order received. Therefore, we might have to wait until after the season begins before we can determine whether or not we can issue a refund. And, if a refund is going to be issued, then it will likely be sent to you within 2-4 weeks after the start of the season.

Refund Request Process

To request a refund, please fill out and submit the form below:

 
 
Allow 6-8 weeks for us to process your refund.

Questions?

If you have questions about the status of a refund, then please contact the registrar.

If you have questions about this policy or the process, then please email us at management@AYSOsoccer.org

Last updated on July 21, 2013 by the Regional Commissioner, to comply with the Standard Regional Guidelines.