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Refund Request Process

We know there are circumstances which prompt a parent to decide they would like to remove their child's registration application and to request a refund. Please try to remember that late drops affect us not only financially, but also affect kids who are on teams as well as those who are trying to get on teams.

Review our refund policy, and fill in the Refund Request Form. This not only helps us keep track of your refund request, but also helps us know if we have empty spots available, so we can try to fill the team from the waitlist.

Refund Policy (Updated July 2015)

The later the request for refund, the greater the impact on the region, the teams, and the volunteers. Therefore, we have a tiered refund policy: 
  1. Open Registration - (July 17) your request will result in a 100% refund of your fees.
  2. Until 3 weeks prior to Kick-Off (August 22) your request will usually result in a 75% refund of your program fees. 
  3. Until Kick-Off, (September 12) your request will usually result in a 50% refund of your program fees, assuming you return the uniform, if received.
  4. Until third game of season (September 26) your request may result in a 25% refund of your program fees, assuming you return the uniform. 
In addition, full refunds will also be available if the region is unable to place your child on a team for any reason.

Refund Request Process
To request a refund, please fill out and submit the form below:

 
 
Allow 6-8 weeks for us to process your refund.

Questions?

If you have questions about the status of a refund, then please contact the registrar.

If you have questions about this policy or the process, then please email us at management@AYSOsoccer.org

Last updated on July 21, 2013 by the Regional Commissioner, to comply with the Standard Regional Guidelines.